We are here to share from your new home - The Sankara Resort & Spa’s highest priority is
the health, safety and security of our guest, employees and business partners worldwide.
In response to the recent development of the COVID-19 pandemic, we continue to follow the latest advice and recommendation from the World Heart Organization (WHO) and the local government authorities in Indonesia we operate in.
We assured continue to manage our operational efficiency and ensure the safety of all guest and team members constraints related to our service will adjusted during this situation, and in the same time a guarantee that sanitary rules in force will be strictly respected. In this way, we hope the genuine of our hospitality to be expected will not be diminished in anyway.
Our hearts and thoughts go out to the people who have been affected by this unprecedented event and we appreciated the healthcare workers, local communities, and governments around the world who are in the front line working to contain this coronavirus. Please know that we are vigilantly monitoring the COVID-19 situation around the clock and have precaution in place to ensure a healthy stay.
In this climate, we know travel may not be your first through, but we want you to know the safety of our guest and associates is our top priority. We want to thank you in advance for putting your trust in our home as you plan for future travels.
The health and safety of our guests is top of mind for us and at our home. Our new
commitment to clean initiative builds on long-standing cleanliness protocols and
enhances the existing program with guidance developed in response to the pandemic,
including recommendations related to deep cleaning, disinfecting, hygiene, and physical
distancing best practices.
Over the next few weeks, guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including:
Whether you’re rethinking a planned trip or looking to book with confidence, we’re proud to announce an enhanced cancellation policy during this time. Greater flexibility means you can make the best decision for you and your family without worrying about fees or red tape.
Thank you for being a part of our program or simply for staying with us – we truly you a
part of the extended our family. We will travel again, and we can’t wait to welcoming
Until that day comes, stay well …